Payments Policy

This Payments Policy explains how payments may be used on Quborly and supplements our Terms of Service, Community Guidelines, and Refunds & Cancellations Policy.

1. Permitted Use

Quborly payments may be used for bona fide event tickets, legitimate paid community memberships, organizer promotion purchases, and conditional ticket pre-sales offered through the Service. Every paid listing must describe the real service being sold, the seller or organizer, the price, material event details, and any conditions that apply before a charge is made.

Paid tickets for a self-service challenge showcase sell audience admission to the live event only. Contestants enter for free. A ticket is not a contestant fee, payment for a ballot, charitable donation, tax-deductible contribution, or chance to receive a prize. Networking and mixer tickets sell admission to the disclosed live interactive room.

2. Tickets and Conditional Ticket Pre-Sales

Standard event-ticket purchases may be charged at checkout. Conditional ticket pre-sales work differently: an attendee reserves a ticket, authorizes a future charge up to the disclosed amount, and is not charged while the pre-sale is pending. If the event reaches its minimum reservations by the stated deadline and the disclosed event terms still match, the saved payment method may be charged automatically. If a material detail changes before charge, Quborly may require the attendee to reconfirm before any charge is made.

A pre-sale listing must not imply that a date, venue, producer, license, or other material detail is confirmed unless that detail is actually confirmed. If the minimum is not reached by the deadline, no ticket charge is made. If a future charge fails, the attendee may be asked to update their payment method or the reservation may be released according to the event terms and our operational review.

A series subscription bills a monthly price (the Host’s price plus the service fee for the Host’s plan) on the same day each month until canceled, and issues tickets for that month’s sessions once the payment succeeds. Cancel anytime from the event page; it ends at the close of the paid month.

A course pass buys every remaining session of a direct-sale course series in one checkout; if a single session is canceled, that session’s share is refunded.

A Host-funded ticket credit reduces the ticket price on one future booking with that Host, and the service fee is calculated on the reduced price. See the Terms of Service.

3. Saved Payment Methods and Future Charges

Quborly uses Stripe to save payment methods for future charges. Quborly does not store raw card details. For a conditional pre-sale, the authorization text shown to the attendee must identify the seller, event, maximum charge amount, currency, reservation minimum, deadline, charge condition, no-charge outcome, cancellation terms, and applicable refund policy.

4. Organizer Stripe Connect Onboarding

All organizers, including hosts of free events, must complete Stripe Connect onboarding before creating an event, and provide required identity, business, payout, and tax information. Quborly may delay, withhold, or reverse payouts if onboarding is incomplete, if Stripe restricts an account, or if we identify fraud, chargebacks, policy violations, legal risk, or an event that cannot reasonably be fulfilled.

5. Seller Identification, Platform Fees, and Processing Fees

The seller disclosure shown at checkout and on event pages must match the actual payment structure. Under the current destination-charge implementation, paid event transactions are sold by Quborly, operated by Ajolla Inc. Organizer proceeds may be routed to an eligible connected Stripe account after Quborly collects its platform fee and applicable payment-processing fees.

Platform fees and payment-processing fees are disclosed where required. Hosts keep 100% of their listed ticket price. Buyers pay a service fee of 10% when the Host is on the Free plan, or 5% on Creator Pro or Scale, plus payment processing, added at checkout. Listed prices show the all-in amount checkout charges.

6. Refunds, Cancellations, Disputes, and Chargebacks

Refund and cancellation handling is described in our Refunds & Cancellations Policy. Hosts must honor the events and benefits they sell. Quborly and Stripe may review disputed payments, chargebacks, failed payments, suspicious transactions, and refund requests. Chargebacks or disputes may reduce or reverse payouts and may lead to account review or feature restrictions.

7. Event Sponsorships

Organizers on an eligible paid plan may offer sponsorship packages on sponsored events (free for attendees) and on events that also sell direct-sale tickets. A brand, business, or agency may buy a package at its listed price or agree a price with the organizer. A sponsorship is an agreement between the sponsor and the organizer; the organizer is responsible for delivering what the package describes, and the sponsor is responsible for the accuracy and lawfulness of any materials it provides.

The sponsor pays the package price plus a service fee shown before payment, which covers Quborly’s platform fee and card processing. Payment is collected by Quborly, operated by Ajolla Inc and held until 48 hours after the event, then transferred to the organizer’s connected Stripe account in the full package amount, provided any deliverables listed in the deal have been confirmed by both sides. If the event is cancelled before the payout, the sponsor is refunded. A disputed sponsorship payment is not paid out while the dispute is open.

On an event sold as a conditional ticket pre-sale, a sponsor commits a saved payment method instead of paying immediately. The sponsor’s card is charged the package price plus the service fee only if the pre-sale reaches its minimum; if it does not, or the event is cancelled before it confirms, the sponsor is not charged. If the saved payment method cannot be charged when the event confirms, the sponsor has 72 hours to pay before the sponsorship is released.

Paid sponsors may be shown on the event page as sponsors. Organizers and sponsors must disclose sponsorship where the law requires it, including in promotional content, and must not present a sponsor as an endorsement the sponsor has not given.

8. Suspicious-Activity Review, Payout Holds, and Reversals

Quborly may review, hold, reverse, or decline payments and payouts when we reasonably suspect fraud, fake ticket sales, deceptive fundraising, policy violations, disputed transactions, unauthorized organizer activity, unverified theatrical rights, undeliverable events, or other legal or operational risk. We may require additional documentation before a listing can accept payments or before funds are released.

9. Restricted Event Categories

Quborly may support legitimate 18+ nightlife, 21+ nightlife, drag performances, theater, comedy, dating-themed social events, sexual-health education, and adult-oriented artistic performances. These categories are not prohibited merely because they are age-restricted or adult-oriented. They must still comply with this Payments Policy, Stripe’s requirements, and applicable law.

10. Prohibited Transactions

You may not use Quborly payments for pornography; sexual services; escort services; strip-club transactions; paid sexualized live-chat services; gambling; wagering; paid-entry lotteries; paid-entry sweepstakes with cash or material prizes; contestant entry fees promising cash or material prizes without separate approval; cannabis transactions; illegal drugs; weapons; peer-to-peer transfers; stored-value balances; unlicensed financial services; deceptive fundraising; donations falsely presented as ticket purchases; fake ticket sales; fraudulent events; nonexistent events; events without a bona fide service; events that cannot reasonably be fulfilled; or other activities prohibited by Stripe or applicable law.

Self-service challenge showcases may not charge contestants or promise cash, merchandise, credits, grants, investments, contracts, employment, paid bookings, or other awards of monetary value. Charity or nonprofit status does not create an exemption from this platform rule. Legacy competition, contest, lottery, sweepstakes, and prize-related activity requires separate review before payments are enabled. Quborly may reject or disable payment features for listings that create legal, licensing, consumer-protection, chargeback, or fulfillment risk. See our Prohibited Activities policy for the full, authoritative list.

11. Questions

Questions about this Payments Policy can be sent to support@quborly.com. Legal notices should be sent to legal@quborly.com.