Privacy Policy

This Privacy Policy explains how Quborly (“we,” “us”) collects, uses, shares, and protects your personal information when you use the Service, and the rights you have. We are committed to handling the data of our LGBTQ+ community with particular care.

1. Information We Collect

Information you provide

• Account data: name or display name, handle, email, password, and optional profile details such as avatar and bio.
• Content: events, communities, messages, cover art, and other materials you create or upload.
• Transactions: reservations, tickets, memberships, and promotion purchases. Payment-card details are collected and processed directly by our payment processor (Stripe); we do not store full card numbers.
• Communications: messages you send to other users and to our support team.

Information collected automatically

• Usage & device data: pages viewed, actions taken, IP address, browser and device type, and approximate location derived from IP.
• Cookies & similar technologies: see our Cookie Policy.

Information from third parties

We may receive limited information from our payment processor (for example, payout and verification status) and from analytics or infrastructure providers that help us run the Service.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To process reservations, payments, payouts, refunds, and pre-sale charges.
• To enable discovery, messaging, link previews, and social sharing.
• To communicate with you about your account, transactions, and relevant updates.
• To detect, prevent, and address fraud, abuse, and security incidents.
• To comply with legal obligations and enforce our Terms.

3. Legal Bases (EEA/UK)

Where the GDPR or UK GDPR applies, we process personal data on the basis of: performance of a contract (to provide the Service); our legitimate interests (to secure and improve the Service); your consent (for example, for certain cookies or marketing); and compliance with legal obligations.

4. How We Share Information

• With other users: your public profile, the events and communities you host, and content you post are visible to others consistent with your privacy settings.
• With Hosts: when you reserve or attend an event, the Host receives the information needed to manage attendance.
• With service providers: payment processing (Stripe), streaming, hosting, analytics, and email delivery, under contracts that limit their use of your data.
• For legal reasons: to comply with law, enforce our Terms, or protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information for money.

5. Sensitive Information

Participation in LGBTQ+ events and communities may reveal information some consider sensitive. We use this only to operate the Service you request and protect it accordingly. Your privacy settings let you control the visibility of your activity. Please share only what you are comfortable making visible to your chosen audience.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations (including tax and financial records), resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or port your data; to object to or restrict certain processing; and to withdraw consent. You can edit or delete much of your information from your profile settings, or contact us at privacy@quborly.com. We will not discriminate against you for exercising these rights.

8. Security

We use technical and organizational safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International Transfers

We may process and store information in countries other than your own. We rely on appropriate safeguards (such as standard contractual clauses) where required for cross-border transfers.

10. Children

The Service is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us so we can remove it.

11. Changes to This Policy

We may update this Policy. We will post the updated version with a new effective date and, for material changes, provide additional notice.

12. Contact

For privacy questions or requests, contact privacy@quborly.com.